Privacy policy

DIY Artclub Privacy Policy

Version 0.2
This page was last modified on 20.10.2026.

We understand that you place your trust in us. We therefore consider it our responsibility to protect your privacy. On this page, we will let you know what information we collect when you use our website, why we collect this information and how we use it to improve your user experience. This way, you’ll understand exactly how we work.

Who we are
This privacy policy is issued by the company you order from:

For customers in the EU:
Create B.V., DIY Artclub
Edisonweg 3A
3404 LA IJsselstein
The Netherlands
Chamber of Commerce (KvK) number: 42085788
VAT number: NL869642741B01

For customers outside the EU:
CREATE USA LLC, DIY Artclub
119 W 24th St, 4th Fl, Office 319
New York, NY 10011
United States
Employer Identification Number (EIN): 30-1509816

This privacy policy applies to DIY Artclub services. You should be aware that DIY Artclub is not responsible for the privacy practices of other sites and resources. By using this website, you indicate your acceptance of the Privacy Policy.

DIY Artclub respects the privacy of all users of its site and will ensure that any personal information you provide is treated as confidential.

Using our services
When you register for one of our services, we ask you to provide personal data. This data is used to execute the service. The data is stored on DIY Artclub’s own secure servers or on those of a third party. We will not combine this information with any other personal information we may have.

Communication
When you send us emails or other messages, we may record these messages. Sometimes we ask you for personal information relevant to the situation in question. This enables us to deal with your queries and respond to your requests. Data is stored on DIY Artclub’s own secure servers or on those of a third party. We will not combine this information with any other personal information we may have.

Cookies
We collect data for research purposes in order to gain a better understanding of our customers, so that we can tailor our services accordingly.

This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to DIY Artclub’s secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to provide other services related to website activity and Internet usage.

Purposes
We do not collect or use information for purposes other than those described in this privacy policy, unless we have obtained your consent in advance.

Third parties
We share your data only with the partners we need to process and deliver your order, such as our payment providers and shipping partners. They need your contact details to deliver your order directly to you.
This data will only be used for the purposes of the service concerned and will not be distributed further. Furthermore, in certain cases, information may be shared internally. Our employees are obliged to respect the confidentiality of your information.

Changes
This privacy statement is adapted to the use and possibilities of this site. Any adjustments and/or modifications to this site may result in changes to this privacy statement. You are therefore advised to consult this privacy statement regularly.

Processing of personal data
We treat your personal data with the utmost care.
Visitors may submit a request to inspect, modify or delete personal data at any time.

Adjust/unsubscribe newsletter service
At the bottom of each newsletter you receive, you will have the opportunity to modify your contact details or unsubscribe.

Adjust/unsubscribe communication
If you wish to modify your data or have yourself removed from our files, please contact us. See contact details below.

Data breaches
In the event of a (suspected) data breach, as well as other incidents, we will report it to the Dutch Data Protection Authority. We strive to report this to the Dutch Data Protection Authority as soon as possible without unreasonable delay.
The GDPR stipulates that notification must be made “without delay”.
According to the Dutch Data Protection Authority, this is done without undue delay and if possible no later than 72 hours after discovery. Customers (potentially) affected will be informed.

Disable cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our website may not function properly if cookies are disabled in your browser.

Contact details
If you have questions about this privacy policy, or want to view, change or delete your personal data, please contact us:

Email: info@diy-artclub.com
Contact form: diy-artclub.com/pages/contact
Address: Create B.V., Edisonweg 3A, 3404 LA IJsselstein, The Netherlands